Testimonials & Reviews

Did you have a good experience with us?

Current Rating in Google: 4.9 of 5

Reviews brought to you by

Gregory Katchmark

January 3, 2020

I recently purchased an engagement ring from Jacqueline's and it turned out amazing! They have a very knowledgeable and professional staff. Everyone here was so helpful and patient with me throughout the process, especially Mary. They had the ring done within a few days and it fit her perfectly. I am so glad I came here instead of going to Kay's or one of the other chain jewelry stores. We will definitely be going back there to get our wedding bands and for other purchases in the future.

James Haught

December 15, 2019

I stopped in looking for a watch band for a Spinnaker dive watch. The selection was fantastic and the salespeople were excellent, from their demeanor and speech to their appearance and presence. I was pleasantly surprised when they offered to swap the band out on my watch for me once I had made my selection. While this was being done another salesperson walked me through their selection of watches and gave me a little education on types, mechanisms, nomenclature, etc. I spent very little money overall but was treated exceptionally well and was sent on my way with my new watch band installed, and my old one riding along in a velvet bag. In my opinion, a textbook example of PERFECT customer service and salesmanship. I will be returning in the future, without a doubt.

Michael LaCagnin

October 4, 2019

I couldn’t recommend Jacqueline’s more highly. I am from Morgantown, but live in Ohio now, and I drove over 3 hours to get my wife’s engagement and wedding rings. They worked with me every step of the way and really made the process easy. They provided so many options and the guidance I needed to ensure I was able to pick the ideal ring for my wife. They made the travel back and forth well worth it and I look forward to working with them in the future.

Tyler Cameron

May 29, 2019

Wanted to give a big thanks to Jacqueline‘s fine jewelry and all their staff. Amazing people and very talented at what they do. I went all over Pittsburgh as well as surrounding cities to find an engagement ring. I knew exactly what I wanted and I had the diamond I wanted the ring designed around. Jacqueline’s did a full custom ring to meet my needs. It turned out better than I could have ever expected. If you are looking for great customer service, family atmosphere, and unlimited capabilities don’t waste your time going anywhere else. Jared the Galleria of jewelry wanted me to pick a band setting out of a book..

Jaime McGough

August 22, 2019

I can’t say enough about the quality of jewelry and the services provided by Mark! I came to him to make a special gift for my Mom. He came up with an absolutely beautiful design that was even better than I could have imagined. He takes the time to listen to what you want, and turns it into something beautiful! I would highly recommend!!

Current Rating on Yelp: 4.5 of 5

Reviews brought to you by

Charly S.


I had a ring sized here and it looks amazing. It was my first time in this location and everyone was very nice and professional. I really like their jewelry...READ MORE

Lurine F.


Nice people over priced jewelry:( I hate that I can't say a lot more about this particular store as they were very very helpful when I entered about three...READ MORE

Susi Q.


The ladies that I worked with were so helpful! I needed an engagement ring resized (to one of the smallest sizes possible) and they did this 2X in the span...READ MORE