Testimonials & Reviews

Did you have a good experience with us?

Current Rating in Google: 4.9 of 5

Reviews brought to you by

Lisa Lyon

November 7, 2018

Great store! Wonderful assortment of Pandora charms. I had a knotted necklace chain that they cheerfully fixed for me. I will be coming back here again for all my fine jewelry shopping. Store is beautiful, with a large selection to choose from. Thanks for a pleasant experience today!

Lisa Verlinden

November 14, 2018

Where to start, there simply are not enough stars! Jacqueline’s Fine Jewelry is a very special place. From the custom design of wedding rings to the precious creation of a finger print ring to remember a loved one with, Jaqueline’s will always be our #1 choice! Thank you for your creativity, your exceptional customer service, the guarantee of your product, but most importantly your friendship. You’ve created a culture that shows you care deeply for each and every customer. The experience you’ve given us and the love you’ve extended has made us customers for life. Thank you!!!

Timothy Nightengale

December 18, 2018

I was recommended Jacqueline’s by a family member. Mark took the design my wife wanted and had a beautiful ring designed. It turned out perfect! Thanks for making my wife happy!

Danielle Hollingshead

December 1, 2018

I had a ring that needed repaired and I was recommended to come here and I am so glad that I did! The price was right and the service was wonderful. Harri was the associate that helped me. She was wonderful, very professional and personable.

Carol Ko

January 18, 2019

Jacqueline's Fine Jewelry in Morgantown went above and beyond for my husband and I's wedding bands! Especially Harry and Mark, whom we worked with. They were genuinely excited about our wedding, patient with every detail asked, and truly cared about our success and experience. We had a special situation requesting custom bands around a custom engagement ring including using sentimental pieces of family jewelry, not to mention a very tight budget. These two and their production team did not give up on making our design become reality and made it happen in a short time frame. Their custom design technology is unbelievable; really makes your vision come to life. We will most definitely be returning customers because not only did we end up with more than what we had imagined, we made really great friends in the process. Thank you Harry and Mark for making our wedding planning experience unforgettable! - Carol & Christopher

Current Rating on Yelp: 4.5 of 5

Reviews brought to you by

Lurine F.


Nice people over priced jewelry:( I hate that I can't say a lot more about this particular store as they were very very helpful when I entered about three...READ MORE

Susi Q.


The ladies that I worked with were so helpful! I needed an engagement ring resized (to one of the smallest sizes possible) and they did this 2X in the span...READ MORE